FAQs

Frequently Asked Questions

What are your hours of operation?

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Workshops are offered at various times throughout the week: days, evenings and weekends.

On-site lessons at your home or office are available:

  • Monday to Thursday, between 8:00 am and 8:00 pm
  • Fridays, between 9:00 am and 4:30 pm
  • Weekend appointments are available by appointment

 

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Kerri

Tech Educator & Consultant at KQ Consulting
Specialist in easing the fear of learning new technology through education, training and great presentations. Happy Mum, gardener, business owner and blogger/vlogger newbie.

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What do we do when we meet?

Initially, you and your Educator will discuss your unique needs and together, we will identify the areas of technology that will improve your personal and/or professional circumstances.

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Kerri

Tech Educator & Consultant at KQ Consulting
Specialist in easing the fear of learning new technology through education, training and great presentations. Happy Mum, gardener, business owner and blogger/vlogger newbie.

Latest posts by Kerri (see all)

How will my business improve?

KQ Consulting works with you and your team on a on-going basis to ensure that your specific needs are identified, processes are put into place, and goals are set and met.

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Kerri

Tech Educator & Consultant at KQ Consulting
Specialist in easing the fear of learning new technology through education, training and great presentations. Happy Mum, gardener, business owner and blogger/vlogger newbie.

Latest posts by Kerri (see all)

Where are services offered?

Presentations, training packages and private lessons are offered at your location within the city limits of Ottawa, Ontario, Canada.

Workshops can be held in a location of your choosing*, or at one of the convenient locations listed below:

  • Ottawa East – Orleans, near Innes and Tenth Line
  • Ottawa Centre, East – Coventry Road across from Lynx Stadium
  • Ottawa Centre, West – Carling near the 417 (coming soon)
  • Ottawa South – Bank Street, South Keys
  • Ottawa South, East – Walkley Road at Heron
  • Ottawa South, West – near Prince of Wales & Hunt Club
  • Ottawa West – Kanata Centrum

Training, workshops and lessons are also offered in Gatineau/Hull, Quebec (English only).

Out-of-town training is available via advanced booking in select cities*.  Contact Us for more information.   (*Time and mileage fees may apply for addresses outside the city limits of Ottawa, Ontario.)

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Kerri

Tech Educator & Consultant at KQ Consulting
Specialist in easing the fear of learning new technology through education, training and great presentations. Happy Mum, gardener, business owner and blogger/vlogger newbie.

Latest posts by Kerri (see all)

Do you offer telephone and/or email support?

  •  Yes, telephone/email support is available, either as part of a package or purchased separately.
  • For more information, get in touch here at your convenience.

 

 

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Kerri

Tech Educator & Consultant at KQ Consulting
Specialist in easing the fear of learning new technology through education, training and great presentations. Happy Mum, gardener, business owner and blogger/vlogger newbie.

Latest posts by Kerri (see all)

Do you offer ‘Virtual’ Support?

  • Yes, we offer support via Skype ® for existing in-person customers.
  • We do not recommend full lessons via Skype to new clients, although the final decision is up to you.
  • We will update this page to let you know as new options for Remote Assistance become available.
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Kerri

Tech Educator & Consultant at KQ Consulting
Specialist in easing the fear of learning new technology through education, training and great presentations. Happy Mum, gardener, business owner and blogger/vlogger newbie.

Latest posts by Kerri (see all)

Do you install software upgrades?

  • Yes, if you have purchased the software and simply want it installed. We do not endorse or purchase software for clients.
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Kerri

Tech Educator & Consultant at KQ Consulting
Specialist in easing the fear of learning new technology through education, training and great presentations. Happy Mum, gardener, business owner and blogger/vlogger newbie.

Latest posts by Kerri (see all)

Do you make computer repairs?

  • No. If you have hardware issues, or need repairs, you will need to contact a professional specialized in offering technical support.  We will offer recommendations upon request.
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Kerri

Tech Educator & Consultant at KQ Consulting
Specialist in easing the fear of learning new technology through education, training and great presentations. Happy Mum, gardener, business owner and blogger/vlogger newbie.

Latest posts by Kerri (see all)

Are Gift Certificates available?

Yes!  Gift Certificates are available:

  • for workshops
  • for any number of sessions
  • for telephone support
  • for online SKYPE support
  • for email support
  • a combination of any of the aformentioned

What a great way to show your loved ones you care!

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Kerri

Tech Educator & Consultant at KQ Consulting
Specialist in easing the fear of learning new technology through education, training and great presentations. Happy Mum, gardener, business owner and blogger/vlogger newbie.

Latest posts by Kerri (see all)

How do I get more information?

  • Visit the Contact Us page. Please keep in mind that we work on site with our clients, so your call may go to the answering machine.  If that happens, please leave your name and number and we’ll get back to you as soon as we can.  We appreciate your understanding.
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Kerri

Tech Educator & Consultant at KQ Consulting
Specialist in easing the fear of learning new technology through education, training and great presentations. Happy Mum, gardener, business owner and blogger/vlogger newbie.

Latest posts by Kerri (see all)

 

The following two tabs change content below.

Kerri

Tech Educator & Consultant at KQ Consulting
Specialist in easing the fear of learning new technology through education, training and great presentations. Happy Mum, gardener, business owner and blogger/vlogger newbie.

Latest posts by Kerri (see all)